Q1: Is possible to use TOPMORE memory card with any brand of digital device(DSC/PDA/Card Reader)? |
A:You can check the compatibility of the digital device brand at TOPMORE official website (www.topmore.com.tw) before you purchase the memory card. |
Q2: When my memory card cannot be read by digital camera, PDA, card reader, what should I do? |
A: There are many reasons why a memory card cannot be read by other digital devices, here are some common reasons: a. Turn off the camera while the camera is transferringphotos. b. Taking out the memory card while the camera is transferringphotos. c.Taking photos when the camera battery is low. d. The memory card had been passed by X-ray or related machine. e. Place the memory card near high magnetic objects. f. Taking out the memory card while card reader is transferring photos. |
Q3: How do I read the data from my memory card on the computer? |
A: Generally, there are following ways to read data: 1. Using the computer built-in card reader. 2. Using an external card reader (such as USB/ 1394/PCMCIA…). 3. Using the transmission card provided from your purchase digital devices to read. |
Q4: How much capacity of memory card is enough? |
A: There is no definite answer for this, which is depending on personal usage. For example, a high-quality photo is about 2-3MB, if you need to access 300 up and down photos when you go on a trip, which is recommended that you probably need to prepare at least 1GB memory card. Therefore, we suggest consumers choose the most suitable capacity of memory card for your needs. |
Q5:Can flash memory cards be used only with digital cameras or digital video? |
A: The use of flash memory is very wide.As long as the data needs to be saved, which can be saved on the memory card through some of devices! |
Q6:Why the card readers and mobile devices cannot read the cards of capacity up to 2 GB or more? |
A: First of all, please check whether the card reader or mobile phone devices are supported cards to 2 GB capacity or more. Most of card readers and mobile phones on the market can only support 1 GB capacity as the highest in present. |
Q7:The SDHC memory card of 4GB and8GB normally can be used on a digital camera, but it cannot be used on a laptop, what’s the reason? |
A: This is because the laptop built-in card reader cannot support 4GB/8GB SDHC memory cards. As recommended that an external card reader be added to overcome the problem of upper limit of the built in card reader of laptop. |
Q8: Why a memory card cannot write more than 4GB of large files? |
A: The current Windows FAT32 format has a 4 GB capacity limit for a single file. If there is a larger capacity for reading and writing, Microsoft's latest exFAT format can be used. exFAT is built into Windows VISTA SP1 and later version, but if you want to use this format in Windows XP, you need to install the update kit provided by Microsoft. Before using the exFAT format, you must still look outother multimedia devices (such as digital cameras or mobile phones) whether are possible to synchronize support! In addition, this update kit only applies to Windows XP SP2 or SP3 versions. |
Q9: Why Icannot format my 64 GBof memory card on Windows XP? |
A: Because FAT32 for Windows XP cannot format a capacity up to 64GB for a single partition, as suggest to useMicrosoft's latestexFAT format (Microsoft Update Kit KB955704 for Windows XP operating system) for formatting! P.S Please note that except Windows VISTA SP1 and previous versions that require built in exFAT formatting, exFAT is only applicable to Windows XP SP2 or SP3 with Microsoft Update installed. |
Q10: What should I do ifI do not have the NTFS option when formatting on Windows XP? |
A: In the Windows XP operating system, use the following steps to add the NTFS formatting function to the menu: 1. Right-click on the icon of the device for which you want to perform formatting. 2. Select Content/Hardware. 3. Click on the content/principle. 4. Select performance optimization. The above steps will help you find the NTFS options in the format menu. |